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Trades and Customer Comments __________________________________________________________________________________________________ December 2009 I recently sold my grand piano (which I had owned for 25 years) since we were downsizing and moving to a smaller house. I made a special trip to Vancouver to choose an upright. I spent two days playing different makes of pianos including the Charles Walters piano that Rod sells. I had thought I would never be able to replace my much loved grand. But I was very impressed with the sound and the feel of the Charles Walter pianos. I played 4 different ones in Rod's studio on the Thursday afternoon and then returned 2 days later to play them again. I really appreciated Rod's expertise and also the time he gave me to play on my own. I chose a studio upright that I liked even more than my grand. The tone is consistent throughout the range and the Renner action is wonderful to play. The bass strings had a lovely quality that I had not heard on any other piano that I played. Rod explained to me that they are the longest bass strings of any upright in it's size and longer than most 50" pianos. I am very happy with my purchase and highly recommend Charles Walters pianos. Christine P. Oliver B.C. ______________________________________________________________________________________________________ February 10, 2009 I wanted to have my piano rebuilt and restored but did not know whom to entrust with the piano I had grown up with and learned to play on. I wanted my children to be able to learn to play on my piano; and I wanted it to be an instrument that they would value and want to keep in the family. I asked a friend who is a retired percussionist from the VSO and Vancouver Opera whom he would suggest. He directed me to his piano tuner who said that he would only recommend Rod at Verhnjak Pianos. Now I understand why. Rod is a man of integrity and a true craftsman. My piano became his “baby” by virtue of the countless hours he & staff spent painstakingly rebuilding everything right down to replacing the original decorative scrolls which I did not realize had been removed before my family had purchased it. No detail was left unnoticed right down to how my piano was to be transported. Rod has a true passion for his profession and took the time to explain the process which would transform my piano. It is now a wonderful instrument to play and will be used to share music with my children, family and friends that gather at our home. I will be spending many hours at the keyboard enjoying the touch and resonant sound. I asked Rod to look up the age of my Heintzman upright. He told me it will turn one hundred years old in the month following its complete restoration. We celebrated the piano’s one hundredth birthday with Chinese New Year! Thanks a million Rod. We are exceedingly pleased with the results. Susan C. West Vancouver B.C.
___________________________________________________________________________________________________ September 2008 Dear Rod, We want to thank you for your countless help and expertise in our long search for 'the perfect piano'. We came to you initially with a major problem - a piano that had been misrepresented to us and was an over priced fake. You not only explained in technical terms, why this awful piano was a fake but impressed us with your genuine knowledge and enthusiasm for pianos in general and Steinways in particular. Along the way, while helping us deal with this mess, you found the piano of our dreams - a nine foot Steinway concert grand - and proceeded to obtain it for us, all the while explaining each step in your process and why. You invited us to your shop to see the piano and to see what you were going to do to it. You showed us how Steinway's come from the factory in various states, not always correctly balanced. It was such an enjoyable lesson and left us feeling even more confidant in your ability. Your concern for our feelings was constantly addressed. You wanted to be assured we understood what we were purchasing. Thanks to all your efforts, we now really do have the piano of our dreams and our son, who is a third year honors composition student at McGill said, 'This is the best piano I have ever played!' Thank you Rod! Martina and Kerry Kowalchuk
__________________________________________________________________________________________________ March 2008 Dear Rod, Just a note to thank you once again so much for your excellent service with regard to our recent purchase of a Charles Walter studio piano. It has been in our home for one month now, and we love it more every day-both the tone and the action are just perfect. All five of us are playing it, and it is wonderful to be having family sing-along around our lovely new piano. We also appreciate the excellent workmanship of the piano itself, and the high quality of the preparatory work you put into it prior to delivery. As I mentioned to you at the time, it made such a difference to me to be buying a piano from a real craftsman; we had-and have- complete trust in your integrity as a businessman and craftsman. I know where we will be shopping if we ever decide to get a grand! We will be recommending you to our friends; please also don't hesitate to use us as a reference for future clients, Many thanks again, Sylvia I. Metchosin, B.C.
_________________________________________________________________________________________________ January 2008 "I was impressed with Rod Verhnjak's pride in craftsmanship, his attention to detail, and most of all, his unshakeable integrity. The finishing job on my 1916 mahogany Heintzman grand was impeccable. The piano with its new action and strings has a lovely tone. His workshop can bring out the best in both the exterior and interior of an instrument. Anyone who truly cares about the highest quality piano restoration should look no further than Verhnjak Pianos." F. Lam Vancouver B.C.
___________________________________________________________________________________________________ January 02, 2008 Hi Rod, Wishing you and your family a Happy New Year. Wanted to let you know how much we are enjoying our Walter piano and to thank you for the excellent service and support you have provided. We spent 2 months in research once we decided to purchase a piano – read a lot of reviews, visited a number of stores, spent a lot of time on-line. Have to let you know how much we appreciated meeting you – your honesty and integrity just shone through and we feel very much rewarded in our trust in you and Walter pianos. We will not hesitate in recommending you to our friends and acquaintances. Thank you again! Sincerely, The Nicholsons _____________________________________________________________________________________________ Dr. Ted Isenor R.M.T., A.R.C.T., B.Mus.Ed., M.A., Ph.D. Educational Consultant October 10, 2007 Dear Rod, As you know, I’m just a tad obsessed with pianos! I bought my first grand when I was still in my teens, and I have owned about ten pianos in my lifetime - ranging from a 5’2” Lester to a 6’8” Kawai to a 7’9” Petrof to a 9’1” Baldwin. I have selected grand pianos for many individuals and organizations, including several concert instruments for performance halls. I love all great pianos regardless of what name happens to be engraved on the fallboard. I have played more rebuilt instruments than I can remember, and many of them were fine instruments; however, that said, I honestly believe that the vintage Steinway you rebuilt for me is the most beautiful rebuilt instrument I have ever played. Many technicians can restore an old case to make it look like new; quite a few technicians can restore the action and belly of an old piano to make it play like new; a small number of technicians can voice and regulate a rebuilt piano to make it sound and feel magnificent. You are a remarkable craftsman in that you can perform all three miracles! The 1907 flame mahogany Steinway A-2 you restored for me is an absolute joy to see, to play, and to hear. You have done a superlative job of combining appearance, feel, and sound to transform a collection of broken strings, hammers, and felts into a superb instrument. I can’t believe that any piano can be so perfectly matched in terms of sight, sound, and feel. You have created an absolutely gorgeous instrument. I want to thank you for your patience while I made up my mind about every little detail of the rebuilding process, and I especially want to thank you for your honesty, integrity, and candor in all of our dealings. My “new” piano arrived on time, expertly tuned, superbly regulated, and beautifully voiced. As every pianist knows, any piano is only as good as the last technician who worked on it. I am in awe of your craftsmanship and artistry, Rod. Please do not hesitate to use my name as a reference for future clients who are interested in hiring you to rebuild vintage pianos. I’d be happy to talk to them about my extremely positive experience with Verhnjak Pianos. Sincerely, Ted
__________________________________________________________________________________________________ February 14, 2007 Cheryl and I want to thank you for the superb restoration of our Steinway upright. Each facet of the restoration, including the refinishing of the original mahogany case and matching bench, is excellent. As well, every aspect of the restoration process itself was refreshing thorough and professional - from our first meeting, your written evaluation of the work that needed to be done, the rebuilding progress reports, the pre-delivery inspection and review of the piano mechanism and, indeed the actual pickup and delivery of the piano from and to our house. There were no surprises which, in this age of businesses over-promising and under-delivering, was the best surprise of all. Again, Rod, thank you. We have already begun to refer you and your team to family and friends who have pianos of their own. Please fell free to have any prospective client call us if he or she wants a personal recommendation. Paul Smith... West Vancouver B.C.
_________________________________________________________________________________________________ December 1, 2006 Dear Rod, The time has flown since my piano was returned in September, and my silence is only a result of my practicing every available minute on what seems like a brand new instrument. Thank you, thank you! The work that you did on my Steinway "M" grand has been nothing short of amazing. The piano now has a clear resonant bass, a pure sweet treble, and an evenness of tone across all registers. Your workmanship is impeccable. I will take every opportunity to refer clients to you, whether they are interested in purchasing a piano or having a piano rebuilt. There is no substitute for your fine craftsmanship. Sincerely, Jane Hayes,
__________________________________________________________________________________________________ October 2006
Dear Rod:
It's now been a little over
four months since the delivery of our new Charles R. Walter grand
piano and, even at this late date, I wanted to let you know not only
how much I am enjoying playing it, but also that the process of buying
it from you and getting it here was a real pleasure.
Although I've been playing
piano since I was a boy, when it came time to purchasing a grand I
realized how little I knew about how a piano is built and what
the materials are that are used to build a very good one. There
followed a couple of months of pretty intense research - reading
internet articles and books and talking to people in the know by phone
- in order to finding out what to look for in a piano and which brands
meet the most stringent quality requirements. I quickly discovered
that a tier one piano was economically out of reach for me, but the
very best of the available tier two pianos was without doubt the
Charles R. Walter.
I carefully planned a visit to
Vancouver to see the five pianos that ended up selecting, leaving the
Charles R. Walter till last. I was not disappointed. I very much
appreciated the tour of your piano refurbishing business and
especially being left to play the Charles R. Walter in peace,
something that some salesmen had difficulty doing. In fact you weren't
a salesman at all - the piano sold itself. I thought you gave us a
great deal. You arranged the delivery in a way that was prompt and
reassuring, and for that I thank you very much.
The delivery itself was quite
amazing: the two gentlemen from the Piano Movers were fast, friendly
and very careful in bringing in and setting up my new baby! You even
paid for the first in home tuning.
As I said, I'm very much
enjoying the new Charles R. Walter grand and, if I had to do it again,
I'd do it in exactly the same way. So thanks Rod. You were terrific
and the part that you played in helping me realize this particular
dream is very much appreciated.
All the best,
Bruce Hipkin.
__________________________________________________________________________________________________ June 07, 2006 Dear Rod Just wanted to thank you for a wonderful job you did repairing my Petroff II You returned life to my piano. Thank you again, Eugene Skovorodnikov, DMA UBC, School of Music, faculty ________________________________________________________________________________________________ November 2005 After a lot of thought and research, Rod Verhnjak helped me decide on a Charles Walter grand piano which we ordered and imported directly from the Walter piano factory, a family run business in Indiana. The care they take that ultimately produces a wonderful range of sound is described in detail, in the Piano Technician's journal. the official publication of the Piano Technicians guild, Dec 2005, vol 48, #12 My piano is a Charles Walter grand, 6 foot, four inches, Cherry wood, with a satin finish, in Chippendale cabinet with a matching artist bench. I can only say and repeat that the sound is beautiful, the look is beautiful and it is an absolute pleasure to play. All pianos are different, so importing a piano that has not yet been made and you thus never seen or heard is a challenge in trust. For countless reasons, it is best to set this up with a responsible technician. Thanks to Rod and his shop for his ongoing interest, friendship and technical support. Michael Zaitzow Vancouver B.C.
________________________________________________________________________________________________ July 28, 2005 Regarding a Gerhard Heintzman we Rebuilt and sold I just returned from
Vancouver and I must tell you how awesome the piano is.
_____________________________________________________________________________________ March 2006 Regarding Steinway grand model "D" restoration Thank you Rod! What an amazing job you've done on my piano! I'm deeply impressed by your craftsmanship and greatly appreciate of all the time, skill and care you put into your work. I look forward to enjoying the fruits of your labor for many years to come! Linda W. North Vancouver B.C. ________________________________________________________________________________________________
March 27, 2006 To whomever it may concern, Rod Verhnjak of Verhnjak Pianos lovingly restored our 1921 Hamburg Steinway "B" to near perfection. There are very few piano restorers in North America in my opinion that performs piano restoration to the level in which Verhnjak Pianos have. This unsolicited letter expresses my utmost appreciation for his service. I would not hesitate to recommend his services to anyone that needs piano restoration services, in whole or in part. Sincerely, Timothy Tong Calgary Alberta
_________________________________________________________________________________________________ RODNEY C. BERGEN September 21, 2000 Karl Verhnjak Verhnjak Pianos 13-15531 24' Avenue Surrey, B.C. Dear Karl & Rod When we returned from our vacation in July, C… and I were pleasantly surprised to find the piano that we had ordered from you sitting in our family room. As you are aware, we searched for a grand piano for over 6 months before we discovered the Charles Walter grand and it has exceeded our expectations in every respect. It has a wonderful tone and the action is better than many other pianos that we tried that were significantly higher in price. I would be happy to recommend Charles Walter to anyone who might be interested in purchasing a high duality grand piano. Thank you very much for the great service. Yours , Rod Bergen ________________________________________________________________________________________________
______________________________________________________________________________________________ Dear Karl & Rod; Thank you very much for the great pride you took with the restoration of my Heintzman piano circa 1915. I am the third generation to play this piano. I took lessons with it. It is very special for me to have my son now practice his lessons and learn to appreciate music on such a fine instrument. When I first brought you the piano, you assured me that it was well worth putting your time and effort in to the restoration. You shared the progress with me, as each step progressed. This gave me an appreciation for the scope of work, and more importantly, the quality of the final product you delivered. I know this piano will be in our family for many more years to come because of the care you took with this priceless heirloom. Thank you sincerely from all who have played, and will play upon your handy work. All the best, Brent Carson ________________________________________________________________________________________________
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